You didn't set up your business to waste time late at night updating your website.
Get complete peace of mind for your website
Starting at less than $99 a month
All software is vulnerable.
Even Facebook isn’t immune to hackers and attacks.
With a care plan, you’ll know that we are watching to keep your website up and running for you 24/7.
Your time is precious and should be spent interacting with your customers and growing your business.
We take care of all your changes for you so all you need to do is send us an email and we'll get them done, usually within the same business day.
You might be wondering, “Can’t I do it myself?”
Sure you can. You can fix your car yourself, too.
But do you have the time?
Wouldn’t you rather be working on your business?
It is our business to know what’s going on with the internet & protect you.
So you can spend your time where it counts
Each month we perform our maintenance service checklist to keep your website secure and running smoothly. This includes software updates, security scans, and website performance optimisation. All of this is detailed in a monthly email report.
No Long term contract. Cancel anytime.
Maintain
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Monthly Software Updates
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Cloud Backups (Daily)
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24/7 Uptime Monitoring
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Security Scanning (Weekly)
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Video Tutorials
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Monthly Performance Report
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Priority Support (Less than 48hrs)
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30 min of changes per month
Perform
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Monthly Software Updates
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Cloud Backups (4 x Daily)
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Security Scanning (Daily)
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24/7 Uptime Monitoring
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Video Tutorials
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Monthly Performance Report
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Priority Support (Less than 36hrs)
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1 hour of changes per month
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Speed Optimzation
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Malware Removal
Unlimited
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Monthly Software Updates
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Cloud Backups (4 x Daily)
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Security Scanning (Daily)
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24/7 Uptime Monitoring
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Video Tutorials
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Monthly Performance Report
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Priority Support (Less than 24hrs)
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Unlimited small changes per month
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Speed Optimzation
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Malware Removal
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Monthly coaching (1 hour)
Frequently Asked Questions
You simply send us an email with clear instructions on the content you want to change on your website and we get straight to work and let you know when it’s done – usually by the next business day.
Changes include any text or image change that will take us 30 minutes or less. This typically covers things like updating an event page, adding a testimonials section or editing your menu items.
These tasks do not cover advanced or custom features like an online shop or membership section. They also don’t cover graphic design tasks.
The whole purpose of our care plans is preventative care, so we work hard to prevent anything from happening.
However, in the case something does happen and your website needs emergency care, we will be there right by its side communicating with the web hosting company on your behalf.
We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.
If you have a task that is beyond what is included in your plan, we’ll need you to fill in a separate project brief so we can be clear on what you need and create a separate quote.
However, many times we will evaluate requests that exceed your plan on a case by case basis, and with approval, work past the time and bill for time exceeded at the support rate listed on your plan.
You sure can! Although we prefer to use our recommended providers, we’ll review your web hosting and talk to your hosting company to make sure it will fit your needs.
If you prefer to move your website to our Premium Web Hosting, we offer migration for a one-off fee starting at $197
Your Credit Card will be charged automatically at the start of each month.
Once payment is complete we send you an invoice PDF directly to your email.
Absolutely.
We are all about building a valuable relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in.
Request a cancellation via email to [email protected], and we will immediately stop the next payment.
